Contacting us in an
Emergency
Emergency contact number: 01495 654 021 Extension no. “5”
Please contact us immediately if you have:
- Complete failure of the heating systems and/or hot water system.
- A water leak or flooding that cannot be contained.
- A complete failure of the electrics, heating systems and/or hot water system.
- Flooding caused by blocked drains that threatens to enter the home.
- Security – a fault to a window or external door on the ground floor, causing a loss of security.
- An issue posing a threat to the health and safety of customers or visitors to the property or the development.
Out of hours, call the emergency number
- If your home emergency occurs out of office hours, please call our emergency out of
hours office team on 1495 654 021 extension 5. Please use this number
for emergencies only.
If you suspect a gas leak, call the Emergency Gas Service
If you suspect a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free gas Emergency Service line immediately on 0800 111 999 (24 hours) or for further details go to National Grid.
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